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"I would like to say that I have been very pleased with all the work you have carried out on my behalf. I feel that the website is state of the art for the industry I am in and although improvements will have to be made from time to time, it is a great asset to the business at the moment. I feel, thanks to your help, very optimistic about the merchandise too."

Jeff Horton, Manager

Client
The 100 Club: The most celebrated live music venue in Europe and one of the most famous in the world.

The 100 Club

Requirements
The 100 club located in 100 Oxford Street is well renowned within the music industry. It has a good reputation for putting on world famous bands as well as little known artists that later go on to huge success.

The website therefore had a great opportunity to communicate the club and its history to a world-wide audience as well as with the regular UK based clientele. The web provides a more cost-effective way of communicating with many customers and one prime aim was to display the monthly gig listings.

The 100 Club also required the website to stem the flow of phone calls by directing queries towards the website. This would free up staff time allowing them to spend this on more profitable areas of the business. Another requirement was to provide a further revenue stream via the selling of merchandise over the site.

Solution
Phase One: Website
Chaplin Multimedia provided a website that was clear and promoted the 100 Club brand to the world. It consisted of a history section with photo's of artists, hiring the venue, location map amongst other items. The website was also ideal for Chaplin Multimedia's Website Administrator Facility™ (WAF™) to allow staff members to log in and update the gig listings and a FAQ section.

Phase Two: E-commerce & Product design
Chaplin Multimedia designed merchandise for the 100 Club in the form of T-shirts, Sweatshirts and Record Bags. The next stage was to sell them through the site. Chaplin Multimedia also developed the e-commerce system, shopping basket and checkout system, which enabled this.


Technologies used: HTML / ASP / Access / PhotoShop / Fireworks / Dreamweaver / Freehand
Services used: Website Design & Development / Product Design Consultancy / Technical Support / E-commerce / Training

Further notes
Since launch the site has steadily increased in visitors and through the addition of an e-mail box on the homepage, has collected over 1000 e-mail addresses which will be used in a permission marketing, news letter campaign.

If you wish to make your website work smarter call 01923 336 051

Contact details
postal address
CHAPLIN MULTIMEDIA

PoBox 165, Watford, Herts,
UK, WD17 3ZH

phone
+44 (0)1923 336 051

e-mail
info@chaplin-multimedia.com
www
www.chaplin-multimedia.com
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